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October 19, 2015 07:13:48 AM
In reply to jane, penobscot
Thanks for joining us here at TD Helps, Jane. We'd be glad to help.
At this time, TD Bank does not have any affiliates in the location you mentioned. For our most up to date list of locations, please visit http://bit.ly/TDStores.
When traveling, you can make an ATM withdrawal from any machine that displays the VISA or PLUS logo. We encourage you to check out our current fee schedule, http://bit.ly/1cTejgt, as it outlines any applicable fees that may come into play when you use your debit card at a non-TD ATM.
We'd also like to mention that with your TD Debit card, you do have the option of getting cash back at any store that allows you to do so, and there would be no fee on the part of TD Bank.
Additionally, TD Bank Customers can use their TD Debit card to obtain a Cash Advance at any Financial Institution up to $5000 per card/per day. Please also know that the cash advance amount will be immediately deducted from TD Customer’s primary Checking account. Please note, in order to use this service, the funds must be available in your account. Please ensure you have the physical card present to process the cash advance. Additionally, there are pre-set daily limits when it comes to Cash Advances. For more details, please check out: http://bit.ly/1kb17UQ, on pages 44 and 45.
To avoid any interruptions to your TD Debit Card usage, we request that you place a travel notification on your account. You can do so by calling our 24/7 Customer Service Line at 888-751-9000 or visiting a local TD Bank Store. To find a TD Bank near you, we suggest you check out http://bit.ly/TDStores.
If you are enrolled in Online Banking, another option would be to send a secured message using www.tdbank.com and request the travel notifications be added to your account. To send a secured message you must first login to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see and option to "Send a secure message" located in the “Message Center.” In your message, please include the dates and destination(s) you will be traveling. If you are not enrolled for Online Banking, you can do so for free here: http://bit.ly/1lU2qfY. You will need your Social Security number, TD Bank ATM/Visa Debit Card, your account number and e-mail address. Once you have successfully enrolled, you will have immediate access to your account(s).
By placing a travel notification, this will help us be aware if we see foreign transactions on your account. Also, please be informed that for your protection we will continue to monitor your card activity even when a notification is set. We also recommend carrying more than one method of payment while traveling, just in case you encounter any acceptance issues.
We hope this was helpful information, Jane. Please do not hesitate to let us know should you need anything else.
Yen D, Mount Laurel
October 19, 2015 07:16:50 AM