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April 29, 2015 03:47:33 PM
In reply to Ro, Northfield
Welcome to TD Helps, Ro. We would be happy to help!
While traveling in Canada, you will be glad to know that if you withdraw funds at any TD Canada Trust ATM, you will not be assessed with any fees! To help you find TD Canada Trust ATMs near your travel destinations, please click here: http://bit.ly/1cZWU5e.
For transactions conducted at non-TD ATMs, the institution that owns the terminal or the network may assess a fee at the time of your transaction, including for balance inquiries. In certain instances, we will reimburse you for these fees and non-TD ATM fees since you mention you currently have our TD Relationship Checking account. You may click here: http://bit.ly/1sBXy0Z for more information that you'd like to know about this product. We're glad to inform you that these additional accounts also offer this feature: TD Premier Checking, TD Relationship Savings, and Private Banking accounts.
We also would recommend placing a travel notification on your account prior to your travel date; this will help to prevent any blocks to your ATM/Debit Card while you are traveling. You can do so by calling our Customer Service Line at 888-751-9000 or visiting a local TD Bank Store. To find a TD Bank near you, we suggest you check out http://bit.ly/TDStores.
If you are enrolled in Online Banking, another option would be to send a secured message using www.tdbank.com and request the travel notifications be added to your account. To send a secured message you must first login to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see and option to "Send a secure message" located in the “Message Center.” In your message, please include the dates and destination(s) you will be traveling. If you are not enrolled for Online Banking, you can do so for free here: http://bit.ly/1lU2qfY. You will need your Social Security number, TD Bank ATM/Visa Debit Card, your account number and e-mail address. Once you have successfully enrolled, you will have immediate access to your account(s).
By placing a travel notification, this will help us be aware if we see foreign transactions on your account. Also, please be informed that for your protection we will continue to monitor your card activity even when a notification is set. We also recommend carrying more than one method of payment while traveling, just in case you encounter any acceptance issues. For more travel tips while overseas, please visit http://bit.ly/1gDrDYu. You may also want to review our international travel tips frequently asked questions by clicking here: http://bit.ly/1ltwDDc.
We thank you for joining the TD Helps community, Ro. Have a fabulous day!
Justin B, Mount Laurel
April 29, 2015 03:48:31 PM