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Leon, West Hartford
June 23, 2015 12:42:21 PM
In reply to Leon, West Hartford
We are sorry you're having difficulties with our website and we are more than happy to guide you in the right direction to get this resolved.
While logging onto your TD Online Banking and you are experiencing difficulties navigating our website; please note that our website www.tdbank.com is compatible with the most popular Internet browsers. If you are not using the newest version of your browser right now, we recommend making this update. We would also suggest that you disable any plug-ins and restore your browser defaults, and clear your cache and cookies; sometimes it will fix any browser issues.
If you continue to experience difficulties, please give us a call and we'd be happy to troubleshoot this issue with you. Please reach out to our tech Support Specialists 24/7 at 800-493-7562.
However, while logging onto your TD Online Banking, if you are receiving messages indicating the information you entered is incorrect such as User Name or Password, we ask that you contact our Banking Specialists 24/7 at 888-751-9000. After one of our Specialists has verified you with the proper identification information, they’ll be able to assist you in gaining access to your Online Banking. Also you can visit your local TD Bank Store with your valid photo ID during the lobby hours, where a Representative will be able to help you. Please check here http://bit.ly/TDStores for Store locations and hours near you.
We hope this helps and please let us know if you need anything else. Have a good day.
Yen D, Mount Laurel
June 23, 2015 12:48:31 PM