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December 22, 2015 06:58:19 PM
In reply to Larissa, Calgary
Thank you for sending your inquiry to TD Helps today, Larissa.
We'd like to let you know that you've reach TD Bank NA in the United States. Based on your question, it sounds like you want to reach out to our partners up north, TD Canada Trust. Our friend Sabrina already answered a similar question to yours and it can be found here: http://bit.ly/1mz0Ao5. You may submit your inquiry via their TD Helps page here: http://bit.ly/1qHQQns. If you wish, you may even connect with them 24/7 at 1-866-222-3456.
If by chance you are referring to your account held with TD in the US, you may reach out to us directly by calling our 24/7 Banking Specialists at 888-751-9000 or visiting your local TD Bank Store during lobby hours. After proper verification, we will be more than happy to address your concerns. For lobby hours and locations near you please visit http://bit.ly/TDStores. As this is pertaining to your specific account, we would need to review this further with you. As we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
Also, if you are enrolled for online banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." If you have not enrolled, please call us 24/7 at the number listed above to speak with our Banking Specialists. If you are enrolled for our BusinessDirect online banking, you may use this link to logon http://bit.ly/1rvBmq8 and send a secure message.
Thanks again for your visit today. Larissa, we hope you have a wonderful holiday!
Shanika A, Mount Laurel
December 22, 2015 06:58:51 PM