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Hi, I go to school in Syracuse, NY and the closest TD Bank is over an hour away. I am charged around $4 every time I take money out of an ATM. Is it possible to reimburse my account when this happens?
Caroline, Syracuse, NY
August 31, 2015 12:02:20 PM
In reply to Caroline, Syracuse, NY
Welcome to the TD Helps Community, Caroline.
Each withdrawal, transfer, and balance inquiry made by a Retail Customer at an ATM not owned by TD is subject to a $3.00 fee, which is charged by TD Bank the same day the transaction is made. The owner of the machine or network may assess a fee at the time of your transaction, including a fee for balance inquiries, in addition to any fees assessed by TD Bank.
Typically if you are ever not near a TD ATM, you do have the option of getting cash back at any store that allows you to do so, and there would be no fee on the part of TD Bank.
If you`re referring to a waiver of any ATM fees which may be assessed to your account in the future, you will want to speak with the manager at your home TD Store for assistance. Please find a listing of TD Bank Stores with contact information at http://bit.ly/TDStores. Please also see more information listed below, regarding some of our deposit accounts which automatically qualify for non-TD ATM fee waivers.
We'd like to take this opportunity to let you know that we offer some accounts in which non-TD Bank ATM fees would indeed be waived and we may reimburse you for fees charged by the owner of the non-TD Bank ATM at the end of each statement cycle if you maintain a $2,500 minimum balance for the entire statement cycle. Please look here, http://bit.ly/1cTejgt for fee information and the types of accounts needed to avoid a non-TD ATM fee, as well as http://bit.ly/1kb17UQ (pg. 40-41) for more information on what type of fees to expect.
Thanks for reaching out, Caroline and take care!
Alara B, Mount Laurel
August 31, 2015 12:04:01 PM