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I am trying to fax an authorization to the number provided by Roxanne, XXX-XXX-XXXX. However, it will not go through. Please provide me with the correct fax number for the Consumer Research Department. Thank you.
October 13, 2015 10:15:29 AM
1 person recommended this |
In reply to Elisa, Woodlyn
Welcome to TD Helps, Elisa.
If this is in regards to your TD Checking or Savings account and the other party is not listed as an authorized signer, one option you have is by connecting with us via telephone. After we've verified your account and after your consent, we can than speak to the other party. Please note, we may only speak to them during same call of your consent.
Also, if you have an existing TD account and would like to add an authorized signer on your account, they must be added as a joint account holder. You are more than welcome to visit your nearest TD Bank during lobby business hours so that both you and the other party can be set up as joint signers, and can sign an updated signature card. To find a TD Store location near you, please visit, http://bit.ly/TDStores. Please make sure both parties, including you, bring the following documents: a valid photo I.D. (Driver's License, Passport, Military I.D. etc.) and Social Security number.
Once the other party is added to your account as a joint account signer, they may obtain a TD Visa Debit Card while he is at the TD Bank Store. All TD Banks have an instant issue machine where he may obtain a new card seven days a week. The new signer will walk out with a new card in their hand!
This is the same process for your TD Credit card. You may connect with us directly 24/7 at 888-561-8861. After account verification, our Credit Card Specialist would be happy to help!
If this is in regards to a TD Loan you have with TD Bank, please connect with our Financial Solutions Group Specialists for additional assistance 24/7 at 800-937-5020. Along with verbal consent during the same call, you may also fax in a written request stating that going forward, you allow TD Bank to speak to the other party regarding your Loan account.
To do so, please see below for details:
ATTN: Consumer Research at 207-755-4403. Please be sure to have the following information:
-Your Full Name
-Your Full Address
-Your Loan Account number
-A brief statement stating that going forward, you give TD Bank permission to speak to your daughter regarding the account specified. Please be sure to include her full name.
Once your fax has been submitted, please allow approximately 3-5 business days for the request to be reviewed and processed.
We appreciate your visit, Elisa. Take care.
Alara B, Mount Laurel
October 13, 2015 10:17:39 AM
1 person recommended this