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How can I authorize my daughter to discuss my TD Bank accounts over the telephone?
October 13, 2015 10:06:29 AM
1 person recommended this |
In reply to Francis, Woodlyn
Thanks for joining us here at TD Helps, Francis.
If this is pertaining to a TD Checking or Savings account and your daughter is not listed as an authorized signer, one option you have is by connecting with us via telephone. After we've verified your account and after your consent, we can than speak to your daughter. Please note, we may only speak to your daughter during same call of your consent.
Another option you have is to add your daughter to your TD account. To add a signer to an existing TD Bank Checking or Savings account, both the account holder(s) and the prospective signer would have to visit a TD Store and speak with a Customer Service Representative. Please make sure to bring proper identification (Driver's License, State issued photo ID, Passport, etc.) and Social Security number. To find the nearest TD Store, please visit: http://bit.ly/TDStores.
This is the same process for your TD Credit card. You may connect with us directly 24/7 at 888-561-8861. After account verification, our Credit Card Specialist would be happy to help!
If this is in regards to a TD Loan you have with TD Bank, please connect with our Financial Solutions Group Specialists for additional assistance 24/7 at 800-937-5020. Along with verbal consent during the same call, you may also fax in a written request stating that going forward, you allow TD Bank to speak to your daughter regarding your Loan account.
To do so, please see below for details:
ATTN: Consumer Research at 207-755-4403. Please be sure to have the following information:
-Your Full Name
-Your Full Address
-Your Loan Account number
-A brief statement stating that going forward, you give TD Bank permission to speak to your daughter regarding the account specified. Please be sure to include her full name.
Once your fax has been submitted, please allow approximately 3-5 business days for the request to be reviewed and processed.
We hope this helps, Francis. Please let us know if you need anything else. Have a great day!
Yen D, Mount Laurel
October 13, 2015 10:07:23 AM
1 person recommended this