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I have a auto bill payment that is set to be taken from my account on the 16th of this month which is a holiday. I am wondering how long after the 16th will the money be taken from my account?
January 16, 2017 07:04:54 AM
In reply to natalie, galloway
We understand your concern, Natalie, and we'd be glad to discuss.
If you've scheduled the payment you've mentioned using Bill Pay, the time frame depends on how the payment is being sent.
If the item was paid using a physical check, we issue these items prior to the payment date to ensure they arrive on time. It would then be up to the payee to deposit the check sent in a timely fashion. If the item was paid electronically, we will process this payment on the next closest business day.
For any additional questions you may have about Bill Pay, feel free to contact a Tech Support Specialist 24/7 at 800-493-7562.
Please keep in mind that if you did not use Bill Pay via Online Banking and you've made this payment with the payee directly, we recommend reaching out to them for clarification.
We hope this helps and have a good day.
Megan K, Mount Laurel
January 16, 2017 07:05:04 AM