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I obtained the correct pay off amount by calling TD customer service for my auto loan. I paid that amount via the online service that I use to make my monthly payments. Will I receive a confirmation email, stating that I have paid off the entire loan?
April 15, 2015 04:27:55 PM
In reply to Meghan, Buffalo
We appreciate you reaching out to us on TD Helps, Meghan. Congrats on paying off your loan. We'll be sure to give you information on what should happen after your loan is paid off.
Once your final payment is made it takes approximately 24-48 business hours to post. Typically, after 7-10 business days you'll receive a satisfaction letter in the mail along with some other closing documents and information about your title (this may vary a little depending on the type of loan that you have). We apologize as we are unable to send these documents via email at this time.
If you have not received your satisfaction letter or have any questions, feel free to reach out 24/7 at 800-937-5020 or visit a TD Store. Check http://bit.ly/TDStores for hours and locations near you.
Thank you for reaching out to TD Helps, Meghan. Have a wonderful day!
Cameron P, Mount Laurel
April 15, 2015 04:28:40 PM