Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
I have filled out the automatic payment request and have mailed, faxed, and hand delivered it to my branch office and I still do not appear to be enrolled in automatic payment. Please advise what is wrong, I have been charged a late fee multiple times thinking the autopay was set up.
Michael, Downingtown, PA
October 16, 2015 03:10:11 PM
In reply to Michael, Downingtown, PA
We're sorry to hear that you're having trouble, Michael. We'd be glad to point you in the right direction.
As this is pertaining to your credit card account specifically, we ask that you reach out to us directly for assistance. You are able to call our Credit Card Specialists 24/7 by dialing 888-561-8861.
Similarly, you are able to visit us during lobby hours at any TD Store. To take a look at TD Stores near you please visit http://bit.ly/TDStores.
Please know that we would like to assist you directly however TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope to hear from you soon, Michael and have a good day.
Megan K, Mount Laurel
October 16, 2015 03:10:44 PM