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I have a loan set up with TF Auto Finance and have autopay set up. My loan was due on Saturday the 9th, so I understand that I would be charged on the next business day which is today (Monday). I was not charged today and my account page simply says that I have autopay set up and my next payment will go through on the 9th. I did do a one-time payment tonight when I realized that it did not pay.
I was wondering if there is any grace period so I will not get charged a late fee since I was expecting my autopay to go through on time.
December 12, 2017 01:31:42 PM
Borrowing & Managing Your Credit
In reply to Beth, Boston
Welcome to TD Helps, Beth. We'd like to apologize for any confusion caused by this matter.
We kindly ask that you reach out to our TD Auto Finance team directly, so that we may review the account with you. TD Auto Finance can be reached by dialing 800-556-8172, and they are available Monday-Friday 8:00am-10:00pm, Saturday 8:00am-7:00pm.
We're sorry that we couldn't directly assist you today, Beth.
We hope to speak with you soon, take care.
Natasha M, Mt. Laurel
December 12, 2017 01:32:24 PM