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I see that the online banking is currently down. Just wanted to know my balance on an account
Wade, Lake Butler
December 10, 2016 08:36:32 AM
In reply to Wade, Lake Butler
Thanks for contacting TD Helps today, Wade. We'll be happy to point you in the direct direction.
As this is pertaining to your account specifically, we ask that you contact us directly for assistance. To do so, you are able to contact us 24/7 by dialing 888-751-9000 or by visiting a TD Store during lobby hours. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
In addition, if you are enrolled in Online Banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope this helped, Wade, and have a great weekend.
Customer Service Team, Mount Laurel
December 10, 2016 08:37:25 AM