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How can I get the amount of a previous balance I had on a checking account? I always miss the branches. Can someone provide that to me?
February 11, 2016 01:02:18 PM
In reply to Dudley, Springfield
Thanks for reaching us on TD Helps, Dudley. We'd be glad to point you in the right direction.
If you had an account with us and the balance was overdrawn, we recommend reaching out to our Recovery Department. You can reach them by dialing 800-742-2651, available Monday through Friday 8:00 AM – 9:00 PM and Saturday 8:00 AM -5:00 PM.
If your account is open, you are able to visit any TD Store during lobby hours for assistance. To take a look at TD Stores near you please visit http://bit.ly/TDStores. You are also able to call us 24/7 at 888-751-9000.
Keep in mind that if you have an active account with us and you use Online Banking, you are able to send a secure message to our Banking Specialists. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Please know that we would like to assist you directly however TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope to hear from you soon, Dudley and have a good day.
Megan K, Mount Laurel
February 11, 2016 01:02:29 PM