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We're sorry; your payment was declined by your bank. You may process your payment using a different card or with a check. If you have questions about the decline please call your credit card company.
I can't use my debit card.
Emircan, West Orange
May 11, 2015 08:46:13 PM
In reply to Emircan, West Orange
Thanks for joining us today on TD Helps, Emircan. Sorry to hear about your debit card. We'll be sure to get you in the right direction.
We recommend reaching out to us at 888-751-9000. We're available 24/7 and upon account verification, we'd be glad to help. You may visit any TD Bank Store for assistance too! For a listing of locations and hours, please look here, http://bit.ly/TDStores. Please understand, as we'd like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
In addition, you may also send us a secure message if you are enrolled for online banking. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." If you are enrolled for our BusinessDirect online banking, you may use this link to logon http://bit.ly/1rvBmq8 and send a secure message.
We appreciate you reaching out and please have a good night!
Cameron P, Mount Laurel
May 11, 2015 08:47:20 PM