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My son just opened an account with TD bank and got his first debit card. Every time he is using it the bank secuirt poops itself and makes him wait an hour to use his card. Secure is good but this is ridiculous and inexcusable. How does he stop this?
Tyler, Bangor, Maine
September 2, 2015 10:46:13 AM
1 person recommended this |
In reply to Tyler, Bangor, Maine
Hello Tyler, thank you for connecting with us on TD Helps and sorry to hear that your son is having difficulties using his debit card.
To better assist him with his debit card usage, please ask him to contact our 24/7 Banking Specialists directly at 888-751-9000 at his convenience. After account verification, they'll be able to review his card and account while he's on the line with them. Or he may visit a TD Store location near him during lobby hours to be assisted in person. Please visit here: http://bit.ly/TDStores for our current locations and hours. Please understand that we would like to assist you directly, unfortunately, we do not have access to your son's personal information since this is considered an unsecured forum.
Thanks again for writing in, Tyler. Please do enjoy your day!
LiShu R, Mount Laurel
September 2, 2015 10:46:54 AM
1 person recommended this