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I tried to deposit a check into my personal chequing account using the TD mobile app. The check bounced. Since I still have the check can I redeposit it using the app? also, if I deposit a check at the bank and it bounced do I get the check back?
August 20, 2018 11:26:39 AM
7 people recommended this |
In reply to Mohammed, Calgary
Welcome to TD Helps, Mohammed!
We're always glad to discuss returned checks.
Please know that when a check deposit is returned, a physical copy of this item will be mailed to your address within 7-10 business days. This document is considered your new legal copy of the check and will display the image and reasoning for return.
It is recommended to deposit this legal copy during lobby hours at your local TD Store rather than using Mobile Deposit.
If you'd like to discuss this specific check in greater detail, please reach out to us during lobby hours at any TD Store or call us 24/7 at 888-751-9000. You can review TD Stores near you by visiting here: https://go.td.com/1nq31dc.
Please know that if this is regarding a check deposited to your TD Canada Trust account, we recommend connecting with a Specialist there for further details. You're able to review their contact options here: https://go.td.com/1woOVay.
We look forward to hearing from you, Mohammed. Have a lovely day!
Megan K, Mount Laurel
August 20, 2018 11:27:47 AM