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Hi there, I'm with TD Canada and need to know whether I can go to a TD branch in USA and exchange CAD to USD (I have both accounts open). I'm outside of Canada so I'm exploring this opportunity. Also, will I be able to order a wire transfer that money and send it to a different country (Ukraine)? Your help is appreciated.
October 10, 2017 10:10:12 AM
In reply to Alesia, Kyiv
Hi Alesia! Thanks for visiting us at TD Helps today.
We do offer foreign exchange services at all of our Stores to convert your CAD to U.S. Dollars. Just stop in to see us during lobby hours and we'd be happy to help! To find a TD Bank Store near you, please click here: https://go.td.com/1nq31dc.
You stated you have an account at TD Canada Trust. If you also have an account here at TD Bank in the United States, you should be able to initiate a wire transfer in person at any of our Stores. While there are a few limitations on where wires can be sent, most countries are accepted.
If you are inquiring into whether you'd be able to send a wire from your TD Canada Trust account while here in the United States, we'd have to direct you to TD Canada Trust to discuss their wire policy. You can start by posing your question to our friends at TD Helps in Canada, by clicking here: https://go.td.com/1QBOF4U. If you'd like to speak with a representative at TD Canada Trust directly, you can call their 24/7 Customer Service line at 866-222-3456. We also want to provide you with a link to all of TD Canada Trust's contact info. You can find that by clicking here: https://go.td.com/2tp27BR.
We're certain they'll be able to give you any info you'll need to get your wire transfer sent.
If you have any additional questions, please don't hesitate to give us a call 24/7 at 888-751-9000 or stop in to see us at any of our Stores.
We hope you're having a great day, Alesia!
Candice A, Mount Laurel
October 10, 2017 10:11:18 AM
In reply to Candice, Mount Laurel
Thanks for your swift reply.
Could you let me know whether I will be able to negotiate the offered rate in case I find a better one in a different exchange office?
Thank you for your time.
October 10, 2017 11:58:36 AM
Hi Alesia. Thanks for responding!
The foreign exchange rate is an ever changing figure. We always try to offer the best available rate at any given time. What we have as the exchange rate at the time of your conversion would not be negotiable.
To discuss current rates, we recommend contacting the TD Bank Store where you intend to visit. To find contact information and hours for a Store near you, please click here: https://go.td.com/1nq31dc.
We look forward to talking with you soon, Alesia!
Candice A, Mount Laurel
October 10, 2017 11:59:06 AM