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November 16, 2017 12:30:53 PM
In reply to Kim, Clark
It's great to hear from you today, Kim, and we'll be more than happy to help.
While TD Bank is unable to cancel any payments or transactions you may have initiated with a merchant, in the event that you believe that fraud may have occurred on your account, you're more than welcome to connect with us, and we'll be more than happy to help you file a dispute against these charges once they have posted.
The security of our Customer's accounts is of the utmost importance to us, and if you'd like to file a dispute, you're welcome to either call and speak with one of our Banking Specialist, or you may also visit your nearest TD Store location to speak with a Customer Service Representative.
To reach a Banking Specialist, you may simply dial 1-888-751-9000, and for your convenience, Specialists are here to help 24 hours a day, 7 days a week. If you'd like, you may also use the link here: http://go.td.com/1f9DSJR to find your nearest TD Store location, as well as their lobby hours and contact information.
We hope this helps, Kim, and we look forward to hearing from you soon.
Brittany M, Mount Laurel
November 16, 2017 12:31:22 PM