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March 25, 2015 03:15:07 PM
1 person recommended this |
In reply to Lynne, Topsfield
Thank you for reaching us on TD Helps, Lynne. We'd be happy to point you in the right direction.
One of the great tools we offer that helps keep transactions in order is Online Banking. Not only do you have access to your current activity and pending transactions but you have statement information available to you. If you are not already enrolled, feel free to do so at any time here: http://bit.ly/1lU2qfY. You will need your account number, ATM/Visa Debit Card number, Social Security number and email address to enroll. Once you've completed the steps provided on the website, you will have immediate access to your accounts. If you have trouble enrolling, please contact us 24/7 by dialing 888-751-9000 or by visiting a TD Store during lobby hours for help. For Store hours and locations near you please visit http://bit.ly/TDStores.
If you are already enrolled, feel free to log in here: http://bit.ly/1eaISlq.
If you have Online Banking and you still need help balancing your check book, our Representatives are available 24/7 to assist you with any banking questions you may have by dialing the number mentioned above. You are also able to sit with a Representative during lobby hours at any TD Store. Regardless of which method you choose, a Banking Specialist will be happy to review your recent activity and statement to ensure your check book is balances.
We also invite you to take a look here http://bit.ly/1dHULN9 at our Finance 101 page. The link provides a variety of articles that will help you get financially fit in no time.
We hope this information helps, Lynne and have a good afternoon.
Megan K, Mount Laurel
March 25, 2015 03:20:25 PM
I share an account w my husband he is on vacation as we speak, he gave his daughter axcess to our account any way I can stop her from viewing our account? This is my privacy !!! Thank yoy
Anna, Benson AZ
July 11, 2017 08:44:55 AM
In reply to Anna, Benson AZ
Thanks for bringing your concerns to TD Helps today, Anna.
If you believe that someone is accessing your account, and they are not an authorized signer, and therefore not authorized to do so, we strongly recommend that you contact our Fraud Department directly for further assistance. A Fraud Specialist may be reached at (800) 893-8554, between the hours of 7:00 AM and Midnight, 7 days a week. Once your account has been verified, a Specialist will be more than happy to help.
In addition to calling, you're also more than welcome to visit a TD Store location. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
We hope this helps ease your mind, Anna, and please don't hesitate to let us know if you have any further questions. Take care.
Brittany Mullen, Mount Laurel
July 11, 2017 08:45:18 AM