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Hi , i sent a wire from Wells Fargo to my contractor's account at TD , wire has not arrived yet . According to my contractor they received the phone call from TD telling them that they can deposit it for reasons which we dont know . I personally went to that branch but nobody was able to help . please advise
January 10, 2018 09:20:57 AM
In reply to Ali, Alexandria
We understand your concern, Ali, and we'd be glad to shed some light on the situation.
Please know that a wire can be returned to the sender for a variety of reasons. As you've mentioned that you're the sender, we recommend speaking with your financial institution to determine why the funds have not been credited.
When speaking to your financial institution, you should be able to place a trace on the wire to determine why the funds were not received.
We hope this clears things up on our end, Ali. Have a good day.
Megan K, Mount Laurel
January 10, 2018 09:25:26 AM