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My spouse and I have separate TD bank accounts, and recently added a joint account. However the online bill pay list is separate for each login, and you can only see pending payments that were made from one of the logged in users, but not both. This means that both users are required to log in in order to see a full picture of what payments are pending.
David, Long Valley
September 25, 2018 11:43:22 AM
2 people recommended this |
In reply to David, Long Valley
Welcome to TD Helps, David. We're always glad to review Online Banking.
Please know that Online Banking profiles are associated to a specific user's Social Security Number and personal information. Because of this, billers set up using one profile are not accessible across users as this information may vary between them.
We apologize for any inconvenience.
If you'd like to discuss Online Banking and Bill Pay in greater detail, feel free to reach out to us 24/7 at 800-493-7562.
We hope this clears things up, David. Take care.
Megan K, Mount Laurel
September 25, 2018 11:44:29 AM