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November 23, 2014 11:06:02 AM
In reply to Dicken, Weston
Good morning, Dicken and thanks for looking to TD Helps for your answer.
As we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum. If you have any questions or concerns regarding your HELOC with TD Bank, please contact our 24/7 Financial Solutions Group (FSG) Specialists at 1-800-937-5020. Also, you may visit any TD Bank Store to have your account reviewed in person. For a listing of TD Bank Stores please see here: http://bit.ly/TDStores.
Additionally, if you are enrolled for online banking, you may send us a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." If you have not enrolled, please call us 24/7 at 888-751-9000 to speak with our Banking Specialists.
If you have any other questions, please do not hesitate to ask!
LiShu R, mount laurel
November 23, 2014 11:08:38 AM