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Ann, New York
December 12, 2014 03:42:21 PM
In reply to Ann, New York
Thank you for joining us here at TD Helps, Ann. You came to the right place for information.
You may certainly notify us with your travel plan by sending us a Secure Message through your Online Banking. To send a secure online message, please sign into your account and click on the Customer Service tab and then select Send a Message. If you choose this option, please include the exact travel dates, destinations and if there will be any connecting flight if applicable. If you have personal TD accounts and are signed up for our Retail Online Banking, please check here http://bit.ly/1eaISlq. If you are a TD Bank BusinessDirect user, please direct your browser to http://bit.ly/1rvBmq8.
If you are not currently enrolled for Online Banking and wish to enroll for your personal accounts, you may use our self-service option by visiting http://bit.ly/1lU2qfY to begin the enrollment process. In order to do so, you will need your account number, TD Bank ATM/Debit Card, your Social Security Number and your email address. Once at the page, please select "Personal" from the drop down box. When you select continue, you will have to read and accept the Online Banking Service Agreement. Then you will be asked to enter your personal information including the items mentioned earlier and to create a user name and password. Finally you will be asked to create three security questions. When you finish the enrollment process, you will have immediate access to your account(s).
If you do not have the required information to set up for Online Banking or you need assistance enrolling, you may contact us 24/7 at 1-888-751-9000 to speak with a Banking Specialist. Upon proper account verification, we would be happy to help get you started.
If you have a business account and would like to enroll for TD Bank BusinessDirect, and you have your ATM/debit card, please follow the link above and choose Business from the drop down box. After you select the link provided above, please choose "Business" from the drop down box and click on "Continue." Please complete the application. You will need your Business Taxpayer Identification Number, account number, your business name, and your e-mail address. When you are finished with the application, you will receive an e-mail confirmation within 2 business days that contains your initial User ID and password. If you do not have an ATM/debit card for your business, please visit your local TD Bank Store for further assistance. For hours and locations near you, check out: http://bit.ly/TDStores. You can also have your account notated with your travel plan while you are at your local TD Bank store during normally lobby hours.
Additionally, you may contact our 24/7 Customer Service line at the same number provided above to have a Customer Service Representative place a travel notification on your accounts.
We want to make sure your trip is as stress-free as it can be, and we'd like to share with you that cards bearing the Visa logo are accepted at locations all over the world. However, please be sure to carry more than one method of payment while traveling, just in case you encounter any acceptance issues.
For few a tips to manage your money when traveling please check out: http://bit.ly/1fO8wKy, you may also want to review our international travel tips frequently asked questions by clicking here: http://bit.ly/1ltwDDc.
Additionally, if you need to call us while you're outside the United States you may do so by dialing 856-751-9000 or collect with operator's assistance from a land line phone by asking the operator to dial 215-569-0518.
We hope you find our answers helpful and please don’t hesitate to return to TD Helps if you have any further questions. Have a safe trip!
LiShu R, Mount Laurel
December 12, 2014 03:43:49 PM