Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
I lost my debit card and I want to block the card from purchases until I find it.
Kerri, Palm Bay
August 22, 2017 12:11:53 PM
In reply to Kerri, Palm Bay
Thank you for stopping by TD Helps, Kerri. We are more than happy to guide you in the right direction.
Please know that TD Helps is considered an unsecured forum. Because of this, we do not have access to your account/personal information in order to assist with your debit card. We apologize for any inconvenience this may cause.
If you haven't done so already, we ask that you contact us directly for help. To do so, you are able to contact us 24/7 by dialing 888-751-9000 or by visiting a TD Store during lobby hours. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
When visiting a TD Store, keep in mind that we can issue a new debit card during your visit!
In addition, if you are enrolled for online access, you can send a secure message. To send a secure message using Online Banking, please sign in here: http://go.td.com/1eaISlq and select 'Send a secure message' located in the 'Message Center' on the left hand side of the page. For Mobile Banking, select the option to 'Contact Us' followed by 'Send a secure message' after signing in.
We hope to hear from you soon, Kerri. Have a good day.
Natasha T, Mount Laurel
August 22, 2017 12:12:30 PM