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August 23, 2014 01:04:46 PM
In reply to Daniel, Wilmington
Welcome to TD Helps. We would be happy to answer your question!
We are happy to say, yes -you may call Customer Service 24/7 at 888-751-9000 to cancel your current Debit Card and order a new one.
After account verification, the Customer Service Representative will place an order for a new card that will be sent to the mailing address on your account. Your new Debit Card will arrive within 7-10 business days, in a plain white envelope for security precautions. Please note, longer delays may occur depending on your post office.
We also want to add that you can visit any TD Store during lobby hours and our Customer Service Representatives would be happy to help. You'll even leave with your new card the same day! For hours and locations near you, please take a look here: http://bit.ly/TDStores.
To obtain a new card that is linked to a business account, you can send us a secure message via your Online Banking or you can also stop by a TD Store for further assistance.
Hope this helps Daniel. Have a great day!
Megan K, Mount Laurel
August 23, 2014 01:05:34 PM
In reply to Megan, Mount Laurel
Will I still have access to my account(withdraw money) with my old debit card while my new card is being delivered? Or will I have to wait a whole week without being able to spend any money?
August 23, 2014 01:37:14 PM
Not to worry, Daniel.
Your old card will only deactivate by your request or when your new card is activated. If you do experience any issues, you can always stop by a TD Store to make a withdraw with a Teller.
Please let us know if you have any other questions!
Have a great day.
Yen D, Mount Laurel
August 23, 2014 01:39:27 PM