Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
Recently tried to cash a check through mobile deposit it is taking too long I need to go cash it in person down the street is there a way to cancel the mobile deposit request?
September 17, 2014 02:33:43 PM
5 people recommended this |
In reply to Kevin, Terryville
Thanks for coming to TD Helps, Kevin.
Once a deposit has been submitted successfully, you may not cancel the deposit. If a mistake was made, please notify TD Bank right away. You may contact Customer Service at 888-751-9000, 24/7, or visit your local TD bank Store, http://bit.ly/TDStores.
Generally, deposits made before 8pm on a business day it will be made available the following day. If your deposit is made after 8pm on a business day or on any weekend or holiday, the next business day will be considered the deposit date. For more information, take a look here: http://bit.ly/1ff8byL (the deposit availability details are listed in sections 6 and 7).
Hope this answers your question and enjoy your day.
Cameron P, Mount Laurel
September 17, 2014 02:35:21 PM
3 people recommended this
In reply to Cameron, Mount Laurel
If I made a mobile deposit Friday at 11:41 when will my deposit be made into my account I opened my account may 2nd its may 14 is there anyway possible I can receive my money earlier than 7-10 days
May 16, 2017 02:43:53 PM
In reply to Ayana, Elizabeth
Hi Ayana! Thanks for responding!
Mobile deposits often have next business day availability. Some factors can delay this though.
You stated that you deposited your check on Friday at 11:41. If this was PM, then it was after the 8:00PM cut off. This means that the deposit would not have been processed until Monday (yesterday), which may have made the funds available to you today. With new accounts, there may also be an extended 7 day hold on check deposits. This is only for the first 30 days after account opening. You can review our Personal Deposit Account Agreement for additional information at https://go.td.com/1kb17UQ. You'll find deposit availability info starting on page 41.
We recommend that you give us a call at 888-751-9000. We're available 24 hours a day, 7 days a week. We'd be happy to take a look at your specific deposit and estimate when it might be available to you. You can also visit us at a local TD Bank Store near you. To find a nearby location, click here: https://go.td.com/1nq31dc.
We look forward to talking with you! Have a wonderful day!
Customer Service Team, Mount Laurel
May 16, 2017 02:44:21 PM
1 person recommended this