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I deposited a check through mobile deposit. I was unaware that none of the funds would be available until the next business day. Can I cancel the mobile deposit and take the check to the bank to have funds available now? Thanks.
June 23, 2015 11:31:39 AM
In reply to Priscella, Leesville
Thank you for joining us here at TD Helps, Priscella. We're happy to address your concerns.
We apologize as we're unable to cancel a Mobile Deposit after it is accepted successfully. However, you may wish to review our funds availability for future reference.
When making check deposits with a Teller or at a TD ATM, the first $100.00 is made available immediately. If you are a new account holder and your account has not been open for 30 consecutive days, Check Deposits can be held up to 7 business days for verification purposes. After this grace period, not only will the first $100.00 be made available at the time of deposit, but the rest of the funds will credit to your account the following business day.
Please note that there are exceptions that may cause delays in funds availability. We invite you to look at our Personal Deposit Account Agreement here: http://bit.ly/1kb17UQ . On pages 38-41 you can find our Funds Availability Policy along with information about when you'll have access to deposits.
If you have any additional questions or concerns about Mobile Deposits, you may contact Customer Service at 888-751-9000, 24/7, or visit your local TD bank Store, http://bit.ly/TDStores.
We hope the information provided help. Let us know if you have any further questions. Have a great one, Priscella!
LiShu R, Mount Laurel
June 23, 2015 11:32:28 AM