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I have a checking account with direct deposit and would like to know what funds are available to pay a bill.
William, Marlton, NJ 08053
November 12, 2014 01:37:16 PM
2 people recommended this |
In reply to William, Marlton, NJ 08053
Hi William, thanks for joining us on TD Helps. We appreciate you coming to us with your balance concerns.
We understand how important it is to know your balance when you have payments that you need to make and there are many ways to check your account and confirm what is available.
The first option available is by contacting our 24/7 Interactive Voice Response (IVR) System at 1-800-YES-2000 (1-800-937-2000). The IVR will also ask for a PIN, and if this is your first time accessing the IVR, the PIN will be the last four digits of your Social Security Number. Please note, you will be required to change this PIN from the last four numbers of your SSN to a unique 4 digit number of your choice. Once you verify your account thru the IVR system, you will be able to retrieve your available account balance.
You also have the option, if you'd prefer, to speak with a live Banking Specialist anytime 24/7 at 888-751-9000. When you call, after authenticating your account, we can provide you with your available balance and answer any additional questions you may have.
Another option available is through TD Online banking, a free service for all TD Bank Customers. You can log into your account and view balances, make transfers, and review your account history and all available statements. We invite you to view http://bit.ly/1lnLZE5 for more information on some of the benefits of Online Banking.
If you are already enrolled for Online Banking, you may log in by visiting http://bit.ly/1eaISlq. If you are not currently enrolled, you can sign up for free by taking a look here http://bit.ly/1lU2qfY. After you select the link, please select Personal from the drop down portion listed below. You will then need to review and accept the Online Service Agreement for Personal Accounts. The next step requires personal information – you will need to know your account number, your debit card number, and have your Social Security number handy. Finally, you will need to create three security questions to complete your enrollment. When you are logged into TD Bank Online Banking, you will see the available balance on your account(s) on the first page.
Another option that may interest you is to go directly to one of our TD Bank ATM's or locations. When checking your balance through an ATM, all you have to do is insert your Debit Card, then provide your 4-digit PIN, and then press the "Balance inquiry" option. You can also use Non-TD ATMs to check your balance, for information on fees for Non-TD ATMs, check out http://bit.ly/1cTejgt. Also note that ATMs do not register all transactions that may be pending against the account (ex: gas, credit card payments, and other checks or bills). For the TD Bank location option, a Teller at the drive-up window or one in the lobby behind the counter can assist you. You will need to provide a valid form of identification to obtain account information and make withdraws from the desired account.
Lastly, you have the option of confirming your available balance by stopping into your nearest TD Bank Store and speak with a Specialist. Please find your nearest TD Store or TD ATM location here http://bit.ly/TDStores.
Hope this answers your question William, but please connect with us again if you have any more! Have a great day!
Yen D, Mount Laurel
November 12, 2014 01:42:26 PM