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March 11, 2015 07:04:26 PM
In reply to sherry, phila
Thank you for reaching out to us on TD Helps, Sherry. We'd be happy to help you change your account type.
You are welcome to change the type of account you have to another at any time, as long as you meet the requirements for the account. We invite you to visit http://bit.ly/1oXjGgF to view and compare our Checking accounts or check out our Checking Selector Tool http://bit.ly/1vW1xnU for help selecting a Checking account that is the best fit for you.
To change your account type, you may contact us directly 24/7 at 888-751-9000 to speak with a Banking Specialist. After account verification, we would be happy to help with your request. Another option is to send your request via Secure Message through your TD Bank Online Banking.
Please click here: http://bit.ly/1eaISlq to log into your account online. If you have not enrolled and have a TD Debit Card handy, please click here http://bit.ly/1lU2qfY to start. Again, you will need your TD ATM/Visa Debit Card, your account number, Social Security number and your email address. If you need assistance, feel free to call us at 888-751-9000, available 24/7. After account verification, our Specialists would be happy to help.
Once you've enrolled and are logged in, to send a Secure Message, please select the "Customer Service" tab, then under "Message Center" please click on the "Send a Message" link, or select the "Send a Secure Message" link located on the left hand side of the screen in the "Message Center" box.
If you prefer, you could always visit us during lobby hours for further assistance! Check out http://bit.ly/TDStores to find Store hours and locations.
We hope this helps, Sherry and have a good day!
Megan K, Mount Laurel
March 11, 2015 07:05:18 PM