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Can I close my checking account and still keep the savings account? If I have to close my savings account with the checking, what should I do? If I can keep my savings account will you still charge me for Maintenance fees?
February 5, 2015 05:34:21 PM
In reply to Airish, bensalem
Thank you for reaching out to us, Airish. We'd be happy to help.
Based on your question, it sounds like one of your concerns is in regard to maintenance fees. We'd like to take the opportunity to let you know that we offer a variety of checking accounts and one of them may better suit your needs. We invite you to visit http://bit.ly/1aDaRqd to view and compare our personal checking accounts, or use our Selector Tool http://bit.ly/1vW1xnU for help with choosing an account that might be a better fit for you.
If you decide to change your account type, we do offer a few options to do so. You can contact us 24/7 by dialing 888-751-9000 to speak with a Banking Specialist who would be happy to help you update your account type. If you prefer to speak to a Representative in person, you are more than welcome to visit us at any TD Store during lobby hours. For Store hours and locations near you please visit http://bit.ly/TDStores.
You also have the option to request the update from the comfort of your own home by using Online Banking and sending a secure message. If you are not enrolled in Online Banking, please click here: http://bit.ly/1lU2qfY. The link will lead you to the enrollment process in which you will need your account number, ATM/Visa Debit Card number, Social Security number and email address to complete the enrollment. If you have any trouble enrolling, feel free to contact us by using the number listed above. You may send a secure message by selecting "Send a secure message" located on the left hand side of the page, beneath "Message Center." You can also find the "Message Center" by clicking on the "Customer Service" tab at the top of the page.
If you still decide to close your checking account, you may do so by contacting us via any of the methods listed above. Please keep in mind that in order to close an account over the telephone or via secure message, your account balance will need to reflect $0.00.
Rest assured that you are able to maintain a savings account without a checking account and as long as the minimum balance requirement is maintained, no maintenance fees will be applied. If you have any questions about your savings account specifically, we ask that you contact us directly for assistance.
We hope this information helps, Airish and have a good day.
Megan K, Mount Laurel
February 5, 2015 05:38:48 PM