Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
I need to close my checking account and am wondering if I can do that online.
August 21, 2017 09:49:34 AM
In reply to David, Pittsburgh
Thank you for visiting us on TD Helps, David.
First, we'd like to let you know that we are committed to your satisfaction as a Customer. If you have any questions or concerns about your banking experiences, we invite you to discuss them with us at a TD Store. You may find a local TD Store as well as the hours here: http://bit.ly/TDStores. You may also call us directly at 888-751-9000, available 24/7.
If you still choose to close your account and if it is a personal account with a remaining balance, we'd recommend visiting any TD Bank Store near you to withdraw the funds and request that the account be closed. Please visit the above link to find a location near you.
You're welcome to send a Secure Message via your Online Banking account by logging in at http://bit.ly/1eaISlq and clicking the Customer Service tab. You'll find a link to send a message there, where you can enter your request. Please be sure to specify the account number you wish to close if you choose this method. Please note, the account balance must be zero in order for us to process your request.
We'd hate to lose you as a Customer, David, and hope we can help. Please let us know if you have any additional questions, and take care.
Natasha M, Mt. Laurel
August 21, 2017 09:49:52 AM