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Lisa, Murrells Inlet
September 22, 2017 03:39:35 PM
In reply to Lisa, Murrells Inlet
Happy Friday, Lisa!
This is a great question, and we'll be more than happy to help clear up any confusion.
As you mention that the check you have in your possession is made out to you and your spouse, we apologize for any inconvenience, as your spouse would either need to be present at the time of deposit, or you may also deposit this check into a joint account you may have with him.
Should you wish to deposit this check into your own personal account, and your spouse plans on joining you during your visit to your nearest TD Store location, it's important to note that your deposit will need to be completed with a Teller, and unfortunately, cannot be completed via Mobile Deposit or the ATM as an Endorsement Release form will need to be completed prior to initiating the deposit. This form states that your spouse is providing permission for a check made payable to him to be deposited into an account he does not have access to.
In the event that this scenario may occur on more than one occasion, you also have the option of adding your spouse to your account as a second signer. This can be completed at any TD Store location, during lobby hours, by speaking with a Customer Service Representative. For your convenience, we have provided a link here: http://go.td.com/1f9DSJR to help you locate your nearest Store location.
If you have any additional questions or concerns, we're always here to help. You're welcome to reach out to a Banking Specialist, 24/7, by calling 1-888-751-9000.
Thanks for stopping by today, Lisa. Have a great weekend!
Brittany M, Mount Laurel
September 22, 2017 03:39:56 PM