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May 25, 2015 01:52:39 PM
In reply to Arielle, bloomfield
Hi there Arielle,
Good question! We have some options for you.
First, funds cannot be deposited or transferred to another person's account using the ATM, as you can access your own accounts only with your card. We apologize for any inconvenience on this. However, you do have the option of sending money via Online Banking with our Bill Pay feature, as well as with Person-to-Person Payments. And you can always stop in to one of our Stores to deposit cash to another Customer's account with a Teller. Our Stores are listed here: http://bit.ly/TDStores.
To use either of our online payment features, if you do not already have an Online Banking account set up, and you have an ATM/Debit Card and Social Security number you may fill out the online application to access your personal account(s). Please visit http://bit.ly/1lU2qfY to enroll for TD Bank Online Banking. Once there, you will need to choose Personal from the drop down box. Next, you'll have to accept the Online Banking Agreement. Then, we'll ask you to enter in your personal information (Name, Social Security number, account number, etc.) and finally, you will have to set up three security questions. After those three steps are completed, you will have immediate access to your account(s) online.
Once you are all set up and logged in, you can sign up for Popmoney to make Person-to-Person Payments, simply and securely, with several delivery options. You may click on the tab at the top of the page titled "Person-to-Person Payments." You will then be asked to accept the user agreement, review the fee schedule and confirm your email and phone number. A text and email code will be sent to the mobile number and email address we have on file for you. Next we will request you to submit both codes for verification to complete the enrollment process. Once the enrollment is complete you’ll be ready to send the payment!
You will have two delivery options when sending a Person-to-Person payment – three-day and next-day delivery. To qualify for the next-day delivery option, you must wait 90 days from your first successful three-day transfer and must not have had any transactions that overdrew your account in the past 90 days. You’re welcome to check out http://bit.ly/1jXKYqq for all of the exciting details. Please note; fees may apply for this service. For the Transfers Terms and Conditions please see: http://bit.ly/1pADlWD, and for more information on the fee schedule, please take a look here: http://bit.ly/1cTejgt.
Once enrolled, you'll be able set up your contacts with any (or all) of the delivery methods enabled: email address, mobile phone number (for text message delivery) or account number. For text and email delivery, the recipient will receive built-in directions on how to claim the money you've sent.
Lastly, you do have the option of sending a Personal Check with our Online Bill Pay feature. First you would have to log into your Online Banking account by clicking here: http://bit.ly/1eaISlq. Then you will have to select the "Bill Pay" tab. You will then be asked to accept the Bill Pay user agreement. Once accepted, you can then immediately begin scheduling your bills! We invite you to take a look at our Bill Pay FAQs by clicking here: http://bit.ly/1gWIrp7.
When sending a bill payment to an individual, they will receive a check that is drawn on your account. A check is created by Bill Pay and then mailed to the Biller’s mailing address. Just like checks you write yourself, money will be withdrawn from your account when the check is cashed by the Biller.
When you open the payment calendar, you will see available Pay Dates in blue. In most cases, if your first available Pay Date is the next business day, the payment will be sent electronically. In most cases, if the earliest available payment date is not the next business day, a Draft Check will be issued to the Biller.
If you have trouble completing any of these transfers or bill payments, please contact us directly. You may do so 24/7 at 800-493-7562 to speak with our Tech Support Specialists. After account verification, we'll be able to assist with all of your Online Banking needs.
Thanks again for the question, Arielle. We hope this helps you send the funds.
All the best and enjoy your holiday!
Kristen P, Mount Laurel
May 25, 2015 01:54:03 PM