Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
I understand that TD Bank has no locations in San Francisco at this time. Is it possible, however, to carry out my various banking needs at the nearby TD Ameritrade (including the ability to deposit checks/cash)? Thanks.
Christopher, San Francisco
January 1, 2015 01:15:22 PM
In reply to Christopher, San Francisco
Thank you for visiting TD Helps today, Christopher. We will be glad to assist you.
Although TD Bank and TD Ameritrade are under the same TD shield, we are different entities and unable to complete any TD Ameritrade transactions at TD Bank locations and vice versa. If you are looking to make any transactions on your TD account you will not be able to complete those transactions at your local TD Bank Ameritrade Store.
As you are located in San Francisco, you may make deposits at any ATMs in your area that are listed as a NYCE shared deposit machine, even if they are non-TD Bank ATMs. Please keep in mind that any deposits made at a non-TD ATM will take longer to clear your account and can take up to 5 to 7 business days. If any questions arises regarding the deposit you will have to contact the Financial Institution where the deposit was made. Please also note, it is not recommended to deposit cash into a non-TD Bank ATM because cash deposit is not traceable. For that reason, we recommend purchasing money order in your area and then you may deposit money order at a non-TD ATM or you may also mail the money order or check to us by following the instructions listed below:
TD Bank, N.A. ME2-001-033 P.O. Box Number 1190 Lewiston, Maine 04243
The P.O. Box is checked daily and transactions are posted the same day.
If you need to Fed-EX or UPS a mail in a Deposit to us, you can ship it to the address below:
TD Bank Bank by Mail 140 Mill Street Lewiston ME 04243
Also keep in mind that the TD Bank is not responsible for items lost in mail. Here are some additional tips to consider prior to mailing your deposit:
- Cash should not be sent through the mail
- Payee of the check and name on deposit ticket should be the same
- Checks should be endorsed (and restricted "for deposit only")
- Multiple checks should be listed and a total of the deposit listed
- Enclose the deposit ticket, not the carbon copy
- If using a blank deposit ticket, please write the account number clearly
- Do not staple transactions
For more information on funds availability and deposits that may be applied for additional verification, please see our Personal Deposit Account Agreement at http://bit.ly/1kb17UQ. On pages 38-41, you can find our Funds Availability Policy along with information about when you'll have access to deposits.
If you have any further questions about Banking by Mail or any other banking related question, please let us know or call 1-888-751-9000 to speak with a Customer Service Representative, 24 hours a day, and 7 days a week.
Additionally, we offer Mobile deposit service via our Mobile App. You can make deposits to your account by using TD Bank Mobile Deposit App. TD Bank Mobile Deposit is available for most iPhone and Android devices and to customers of at least 90 days or longer with an active checking, savings or money market account.
If you would like to use the TD Bank mobile application and are not yet enrolled in Online Banking for your account, please visit: http://bit.ly/1lU2qfY to begin the enrollment process. You will need your account number, TD Bank ATM/Debit Card, Social Security number, and email address. Please call us at 888-751-9000, available 24/7, if you experience any difficulties enrolling for Online Banking.
Once you've created your online account or if you are enrolled already, you can download the Mobile App for your Android or iPhone if you haven't already done so, you can by visiting http://bit.ly/1opBqUt. You can input your mobile phone number for a text message containing the TD Bank Mobile App link. You could also visit the AppStore if you have an iPhone, or Google Play if you have an Android phone.
The username and password that you'll use for mobile banking is the same as the one you've created for your online banking account.
Please note; there are daily limits and 30-day limits on our Mobile Deposits. The limits on mobile deposits depend on the length of your relationship with TD Bank. Please visit: http://bit.ly/1e3jiYF for more information on Mobile Deposit. We also invite you to take a look at our Personal Account Agreement, http://bit.ly/1kb17UQ. Our complete Funds Availability Policy can be found on pages 38-41.
If we can assist you again, please feel free to write to us anytime! We hope this helps and enjoy your day.
LiShu R, Mount Laurel
January 1, 2015 01:16:56 PM