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vernon, staten island
December 31, 2014 02:51:14 PM
In reply to vernon, staten island
Welcome to TD Helps! We are sorry to hear about your difficulties Vernon and will be sure to help!
If you have an account with TD Bank, you`ll be happy to hear that you are able to deposit funds, cash or check, into any TD Bank ATM. If you are depositing a check, please be sure to endorse the back of each check. Once you're ready to make you deposit, insert your debit or ATM card into the machine and follow the instructions below:
- Enter your PIN
- Choose “Deposit”
- Select “Yes, To Continue”
- Choose the desired account type
- For deposit type, choose “check”
- Hit “Continue when ready”
- Put in your deposit
- Make sure the deposit on the screen is correct
- Then, select “Finish Deposit”
- When transaction is complete, select “no”
- You will then have the option to choose “yes or no” for your receipt, if you select “yes” you will be able to view the check image on your receipt
Your deposit is then finished! If you have multiple checks, make sure to deposit each one at a time. The ATM scans check deposits for verification purposes. You may also want to take a look at our Personal Deposit Account Agreement http://bit.ly/1kb17UQ for you to view for information on our Funds Availability Policy on pages 38-41.
If you have an account with another financial institution, before making a deposit, we recommend speaking with them for further assistance regarding your inquiry.
We understand you mentioned that you were having difficulties making a deposit via the ATM. Pleas understand that although we would like to assist you directly, we do not have access to your account information and would need to review this with you. To best assist you, please call us at 888-751-9000 to speak with our Banking Specialists who are available 24/7. After account verification, our Specialists would be glad to review your concerns further.
As always, you are more than welcome to visit us during lobby hours for assistance. To locate the nearest TD Store, please check out: http://bit.ly/TDStores.
We hope this helps and please let us know if you have any other questions.
Yen D, Mount Laurel
December 31, 2014 02:55:49 PM
1 person recommended this