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December 31, 2016 09:39:26 AM
In reply to Clement, Coquitlam
Thanks for reaching us on TD Helps, Clement. We'd be happy to point you in the right direction.
Though you are unable to make a deposit into your TD Bank account by using an ATM located in Canada, we do have some alternative solutions for you.
If you are enrolled in Online Banking, you may wish to make a deposit via your TD Bank Mobile App. If you choose to make a deposit through your smart phone, you’ll first need to ensure you have an internet-enabled Android or iPhone device with a camera, and that you are enrolled in TD Bank Online Banking as well as the TD Bank Mobile Deposit service. You may always visit https://go.td.com/1e3jiYF for a list of Frequently Asked Questions which could be useful.
If you would like to use the TD Bank mobile application, and are not yet enrolled in Online Banking for your account, please visit https://go.td.com/1lU2qfY to begin the enrollment process. You will need your account number, TD Bank ATM/Debit Card, Social Security number, and email address.
Once you've created your online account, you may download the Mobile App for your Android or iPhone. You may by visiting https://go.td.com/1opBqUt. You can input your mobile phone number for a text message containing the TD Bank Mobile App link. You could also visit the AppStore if you have an iPhone, Google Play if you have an Android phone, or Blackberry App World if you have a Blackberry.
The username and password that you'll use for Mobile Banking is the same as the one you've created for your Online Banking account.
Please note that limits for your Mobile Deposits apply, and will depend on the length of your relationship with TD Bank. We invite you to take a look here: https://go.td.com/1e3jiYF for more information along with Frequently Asked Questions (FAQs) for TD Bank Mobile Deposit.
If you have any trouble with Online or Mobile Banking, we ask that you call us 24/7 by dialing 888-751-9000 for help.
You also have the option of mailing in your deposit. To do so, please clearly write your account number and the words; “For Deposit Only” on the back of your check and mail it to:
TD Bank, N.A. ME2-001-033 P.O. Box Number 1190 Lewiston, ME 04243
The P.O. Box listed above is checked daily and transactions will be posted on the day they are received. Please note, a delay may occur if a deposit is sent to a different P.O. Box than the one provided in the instructions above. In addition, please keep in mind that TD Bank is not responsible for items lost in the mail.
Like any other deposits, a few simple guidelines apply:
- Cash should not be sent through the mail.
- Payee of the check and name on account should be the same.
- Checks should be endorsed (and restricted for deposit only).
We hope these options help, Clement, and have a great day and a happy New Year!
Customer Service Team, Mount Laurel
December 31, 2016 09:48:48 AM