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My other bank is telling me the check is waiting to clear even though it was processed from my other account on 9/28
October 2, 2015 05:53:45 PM
1 person recommended this |
In reply to James, Randolph
Thanks for stopping by this evening and we appreciate you bringing your question.
If you initiated this payment at your other bank and it hasn't yet reached your TD account, your other financial institution would have to provide you with a status on this. We apologize if this poses any inconvenience to you.
From your message, we're uncertain as to whether this payment was sent via check or electronically. We know that there are many ways to transfer funds these days so if these were sent electronically to us, you could also reach out to us to give us more info about the transfer and see if we can provide any recommendations for you. We suggest reaching our Tech Support Team 24/7 at 800-493-7562, who will be best able to assist with this type of inquiry.
We do hope this will help in locating your payment, James.
Feel free to reply with any questions at all. Have a wonderful weekend!
Kristen P, Mount Laurel
October 2, 2015 05:54:45 PM
1 person recommended this