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If i needed fast cash but the money is not in the account how can i get cash until the money is deposited?
Tasha, Riviera beach
June 13, 2017 02:29:24 PM
In reply to Tasha, Riviera beach
Welcome to TD Helps, Tasha. We'd be glad chat!
Based on your question, it sounds as though you're attempting to make a withdraw when funds from your deposit are not yet available.
We recommend taking a look at our Personal Deposit Account Agreement here: http://go.td.com/1kb17UQ. On pages 40-44, you can find our Funds Availability Policy along with information about when you'll have access to deposits.
TD Bank also offers a discretionary overdraft service known as TD Debit Card Advance. This service allows debit card transactions to process though funds may not yet be available. You are able to learn more here: https://go.td.com/2exVmIX.
If you'd like to enroll in this service, you are able to do so by calling us 24/7 at 888-751-9000, visiting any TD Store or changing the status via Online Banking.
Feel free to review TD Stores and their hours by visiting here: http://go.td.com/1f9DSJR.
To update your enrollment status online, you will first need to log in here: http://go.td.com/1eaISlq. Next, please select the Customer Service tab followed by Enroll in TD Debit Card Advance.
You can also update your enrollment using the Mobile Banking App. First, sign in to the Mobile Banking App and select your checking account. Next, select the details tab and scroll toward the bottom of the page. You will notice TD Debit Card Advance followed by your current enrollment status. To change the status, simply select the gear, read the disclosure and select Save these settings.
Regardless of the method you choose to enroll, it will take 1 full business day to be completed.
If you're attempting to make a transaction without this service activated, transactions using your debit card are typically declined.
Keep in mind that TD Debit Card Advance transactions are not guaranteed and this service has limits in place based on your account history. If your account/debit card is currently signed up for this service and transactions are declined, it is possible you've reached your account's limit. You are able to contact us using the methods mentioned above to determine if this is the case.
We hope this information helps, Tasha. Have a good day.
Megan K, Mount Laurel
June 13, 2017 02:29:34 PM