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Betty, Palm Bay
October 11, 2016 07:22:17 AM
In reply to Betty, Palm Bay
Good morning and thank you for reaching out to us on TD Helps, Betty. We would like to extend TD Bank's best wishes for yourself and your loved ones during this difficult time. We will be happy to review your account in regard to these fees.
Before we do, please understand that although we would love to assist you directly, we are unable to as TD Helps is considered an unsecure forum therefore we would not have access to your personal account information.
To review your concerns further, we ask that you connect with us directly at 888-751-9000. We are available 24/7 and after we have verified your account information, we would be happy to look further into your request and also provide further options that could help you avoid these fees in the future.
As always, you are welcome to visit us during lobby hours for additional assistance. For help locating the nearest TD Store and hours, please visit: http://go.td.com/TDStores.
We are always here to help out, Betty. Feel free to reach out to us with any additional questions.
Kris M, Mt. Laurel
October 11, 2016 07:22:34 AM