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I am a new treasurer to a business account and I am trying to balance the years statements. I would like to know if I can have a copy of what was in the deposits? What the actual amounts that make up the deposit. Thank you
October 7, 2014 01:08:40 PM
In reply to Judith, Rochester
We appreciate having you join us at TD Helps, Judith and we're happy to help!
Any signer on the account may request a deposit reconstruction, which will provide the details of any deposit made to the account. One way to request this is by submitted it via secured message. Once you're logged into your Online Banking, click on the "Customer Service" tab and then "Send a Message."
A signer on the account may also call our 24 hour Customer Service Department at 888-751-9000 to submit this request.
The copies will be mailed to the address on file for the account or if you need these copies sooner you may obtain them by visiting your local TD Bank Store during lobby hours. For Store hours please check out: http://bit.ly/TDStores.
Please take a look here: http://bit.ly/1cTejgt for information on any fees associated with deposit reconstructions.
Thanks again for joining us, Judith. We hope this helps and take care!
Sandy D, Mount Laurel
October 7, 2014 01:33:24 PM