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I signed up for a hockey showcase and the night before it started I was sent an email that it was over booked and I would be refunded the $395 that week. It was charged June 30th, and was to be refunded the week of July 11th. They never reversed the charges and have not answered any email or phone calls.
July 29, 2016 11:11:23 AM
In reply to Max, framingham
Thank you for coming to TD Helps with your question, Max.
Please understand that we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum. To best assist you with this particular transaction, we ask that you contact us directly by calling 888-751-9000 to speak with a Banking Specialist, available 24/7 or visiting your local TD Bank Store, during lobby hours. Upon proper verification, we will be glad to file a dispute form on your behalf. For a list of the Store locations, hours and telephone numbers, please visit here: http://go.td.com/1f9DSJR.
Let us know if you have any other banking questions. Have a nice weekend, Max!
LiShu R, Mount Laurel
July 29, 2016 11:14:16 AM