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October 16, 2015 07:15:57 PM
In reply to Michael, Bourne
What a great question, Michael. We'd be glad to discuss this with you!
We understand that there may be times when you'll need all the time you need to bank online with your TD accounts! Typically, if there is no activity going on while you're logged in to your online profile, your session will time out at approximately 10 minutes.
We'd like to mention that if your pop-up blocking settings are turned off, you can expect a displayed reminder window notifying you that you are still logged in. When that occurs, you can simply click yes, to stay logged in to your session! We also recommend checking your pop-up settings to make sure this will be allowed.
Any other questions? Feel free to call our Tech Support Specialists 24/7 at 800-493-7562 who are standing by ready to help!
Thanks again for coming to TD Helps, Michael, and have a nice evening.
Justin B, Mount Laurel
October 16, 2015 07:16:48 PM