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I am Not in USA at the moment, can i use "send money" or "bill pay" to pay for a second hand car from a dealership in Ct?
May 22, 2017 09:40:20 AM
In reply to brett, Hamden
Thanks for your question, Brett. We'd be glad to help you make a payment!
Please know that Send Money is only available to send funds to personal accounts at this time. Because of this, you wouldn't be able to use this transfer service to pay a bill. Don't worry though! Bill Pay is a great option for you to make payments.
If you've already created a biller for your car dealership, you are able to schedule your payment right from the Mobile Banking App. To do so, select the "Pay A Bill" option. You will be required to enter your user name and password. Next, select your "From" account, your biller, the amount and date of your payment. Once complete, select "Review" to ensure the accuracy of your payment. If you don't have any changes to make, select "Complete" to process your payment.
Please know that you are unable to create new billers using the Mobile Banking App at this time. If you need to create a biller for this payment, please log in to the full website here: http://go.td.com/1eaISlq. The user name and password used for Online Banking is the same as the Mobile Banking App. Once signed in, you are able to create a biller by selecting "Add a Company or Person" and selecting from the categories or entering this information manually.
If you have any trouble, feel free to reach out to us directly for help. You are able to call us from outside of the U.S. by dialing 856-751-9000 or 215-569-0518 collect from any landline telephone.
You are also able to send a secure message while logged in to the Mobile Banking App or Online Banking. To send a message using the App, please select "Contact Us" followed by "Send a Secure Message." You are able to access secure messages using Online Banking on the left hand side of the page in the “Message Center."
We hope this helps, Brett. Have a good day!
Megan K, Mount Laurel
May 22, 2017 09:40:31 AM
In reply to Megan, Mount Laurel
If I register a company on bill pay, do I just enter their name and address and amount, then you send them a cheque?
Then it asks for an account identifier, what is that?
Lastly it says earlier payment 1 June, how can I get a confirmation to the company to show that payment is on the way?
Brett, Port Elizabeth
May 27, 2017 01:50:31 PM
In reply to Brett, Port Elizabeth
Thanks for contacting TD Helps today, Brett. Sorry for any confusion you may be experiencing with Bill Pay. We'll be happy to help you better understand how to make a payment!
To take advantage of our free Bill Pay feature, you'll fire want to log into your Online Banking. You may do so by using the link provided here https://go.td.com/1eaISlq. Once logged in using your credentials, you may locate the 'Bill Pay' tab on the top of your screen. You will than have the option to choose from several billers that we already have listed. If you do not see your biller, no need to worry! Simply use the search bar under 'Search Our Network', to find your payee. If we do not have you payee already listed, simply follow the prompts by entering in all the information for this payee.
Depending on our relationship with your payee, your payment will either be made electronically, or will be sent as a physical draft check.
When you are making a payment, the date you select will be the delivery date of your payment. This date is when your biller can expect to receive the payment through an electronic funds transfer. If we are not able to complete an electronic funds transfer, we will print a check and mail it to your payee at the address you have entered. In this case, the date you select is the date the check should be delivered. Any date that is in grey and cannot be selected, is a date that we cannot deliver on. By default, all weekends and holidays will not be available for selection of delivery.
To ensure your payments are received on time, we recommend scheduling your payments to allow enough time for processing before the due date. Please note actual processing is determined by the biller. Bills paid electronically can be paid as soon as the next business day, and will give you the option to choose the next business day on the calendar.
We hope this information was helpful, Brett. Enjoy the rest of your day, and have a great holiday weekend!
Customer Service Team, Mount Laurel
May 27, 2017 01:51:07 PM
So I made the bill pay, said payment would be delivered by 2 June. Supplier has still not received his payment I can not check as I called the help line, but it says 15 minutes holdtome. I am out of US and at $10 per minute I do not want to hold that long
What can I do?
Brett, Port Elizabeth
June 5, 2017 09:42:10 AM
We're sorry to hear that you're having trouble, Brett.
If you're unable to call, you are able to send a secure message to speak with a Banking Specialist. To send a secure message using Online Banking, please sign in here: http://go.td.com/1eaISlq and select 'Send a secure message' located in the 'Message Center' on the left hand side of the page. For Mobile Banking, select the option to 'Contact Us' followed by 'Send a secure message' after signing in.
We apologize as we are unable to assist you directly as TD Helps is considered an unsecured forum.
We look forward to your message, Brett. Have a good morning.
Megan K, Mount Laurel
June 5, 2017 09:42:19 AM