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My credit account says a transaction has been pending for two days, there is no statement or minimum fee updated onto my account yet, my credit period will renew in 3 days, I’m wondering if my Transaction will be posted before then or if I should pay the pending transaction although it says 0.00
Emily, St. John’s
December 11, 2017 01:32:37 PM
In reply to Emily, St. John’s
We understand your concern, Emily, and we'd be glad to help you stay up to date on your bills.
As this is pertaining to your account specifically, we encourage you to reach out to us directly for help.
You are able to call a Credit Card Specialist 24/7 at 888-561-8861, visit any TD Store or send a secure message. You can take a look at TD Stores in your area and their hours here: http://go.td.com/1f9DSJR.
To send a secure message using Online Banking, please sign in here: http://go.td.com/1eaISlq and select 'Send a secure message' located in the 'Message Center' on the left hand side of the page. For Mobile Banking, select the option to 'Contact Us' followed by 'Send a secure message' after signing in.
We also notice that you're writing to us from Canada. If this is in regard to your credit card with TD Canada Trust, we recommend reaching out to a Specialist there. Feel free to review their contact options here: https://go.td.com/2tp27BR.
Please know that we would like to help directly with your account concerns however TD Helps is considered an unsecured forum. Because of this, we do not have access to your account/personal information.
We look forward to hearing from you soon, Emily. Have a great day!
Megan K, Mount Laurel
December 11, 2017 01:34:16 PM