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My account is currently overdrawn. Is there anyway to bring the account back to zero balance and pay the bank bank and keep my account open.
December 15, 2016 01:08:32 PM
1 person recommended this |
In reply to Kristen, Pittsfield
Thanks for joining us at TD Helps, Kristen. We would be happy to answer your question.
Please kindly keep in mind, when a Checking or Money Market Account remains in overdrawn status for 60 Calendar Days, or such earlier time that we determine that the overdraft balance is uncollectible, the Bank will close and place the Checking or Money Market Account in collection status. For more information, we invite you to view our Deposit Account Agreement at: https://go.td.com/1kb17UQ (pg. 10-11) for additional information. You may also take a look here at our current Fee Schedule: https://go.td.com/1cTejgt for more information.
To better assist you, you may contact us 24/7 at 888-751-9000 or feel free to visit us during lobby hours to speak with a Customer Service Representative. Upon proper account verification, we will be gladly to assist you. Click here: https://go.td.com/1nq31dc for a list of TD Stores and hours near you.
Additionally, if you are enrolled for Online Banking, you may send a secure message. If you have not enrolled, you can do so for free by following this link: https://go.td.com/1lU2qfY. You will need your account number, Social Security number, your email address and your current TD ATM/Debit card. If you run into any problems enrolling or if you do not have a TD ATM/Debit card to enroll online, please call us 24/7 at the number above.
We hope this helps Kristen. Best wishes and have a great day!
Shanika A, Mount Laurel
December 15, 2016 01:09:41 PM