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I am switching froma student account to a regular account and I want to make sure that I keep the $100 in my account. I was wondering if there was a way to decline purchases once I reach the $100 mark
July 7, 2015 01:06:57 PM
In reply to Aaron, Beverly
We understand your concern, Aaron and we'd be glad to help.
Though you are unable to stop transactions when your account reaches a certain balance, you are able to sign up for balance alerts via Online Banking that may help keep you up to date.
If you are not enrolled in Online Banking, you can do so for free here: http://bit.ly/1lU2qfY. You will need your account number, your social security number, a TD Bank ATM/Visa Debit Card, and your email Address. Once you’re enrolled through the TD Bank website, you can then sign up for balance alerts.
If you have any trouble enrolling in Online Banking, we ask that you contact us directly 24/7 at 888-751-9000 or visit your local TD Store during lobby hours. For hours and locations near you please visit http://bit.ly/TDStores.
TD Bank offers email alerts. If you chose to have your statements electronically delivered to you, you will receive an email alert stating when it is available for viewing. You will also receive an email alert if you chose to be notified of your balance threshold or when a new secure message has come through the TD Bank website.
You can view more information on how to set these alerts by logging onto your Online Banking and clicking the “Alerts” tab. After you select the "Alerts" tab, you will then need to select "Set up a new Alert." Online Banking will then ask you to specify the type of alert you would like to create. By selecting "Continue," you will then be directed to another page that will ask you to further specify your alert and you will finalize the alert by selecting "Finish."
If you have any questions about setting up a balance alert or if you're having trouble, feel free to contact our Tech Support Specialists 24/7 by dialing 800-493-7562. They will be more than happy to help you. You may also visit a TD Store during lobby hours for help. For Store locations and their hours please visit http://bit.ly/TDStores.
We hope this helps, Aaron and have a good day.
Megan K, Mount Laurel
July 7, 2015 01:07:43 PM