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December 17, 2014 02:07:22 PM
In reply to Bush, Hamilton
Thank you for joining us on TD Helps, Bush. We'd be happy to help.
Regardless of how the originator is sending the funds if you have a US TD Bank account, the funds will be credited in US dollars.
If you are interested in ordering Canadian funds, you may do so at any TD Store location during lobby hours. We recommend calling ahead to make sure they have the amount you're requesting is available. For phone numbers, hours and locations of our TD Stores please visit http://bit.ly/TDStores.
If in the case your TD Store does not have the Canadian funds available, you can place an order for the amount in which you need. When placing an order, it is important to do so prior to 3:00PM and please allow at least two business days for your order to arrive. Keep in mind that there may be fees associated with currency exchange. We invite you to take a look at our Fee Schedule: http://bit.ly/1cTejgt.
As the exchange rates are subject to change daily, you may call ahead to the location you choose for information regarding the exchange rates.
Another option you have to obtain the current exchange rates is by our TD International Services at 888-BNG-INTL (888-264-4685) or you can send them an email by visiting here: http://bit.ly/1pvwJIu.
If you have any other questions, Bush please let us know. Have a good day.
Megan K, Mount Laurel
December 17, 2014 02:10:29 PM