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August 11, 2015 08:59:30 AM
In reply to Paulo, Framingham
Hi Paulo, thanks for submitting your question and we'll be glad to provide you with details on ways to change your ATM/Debit Card PIN.
If you know your current PIN and would like to change it, you can do one of the following:
- When visiting any TD Bank ATM you can insert your card into the ATM and enter your current PIN. Choose “Change PIN” as a transaction option and then enter your new PIN selection by following the prompts on the screen. This option only applies if you know your current PIN number.
- You could call our Voice Response Unit at (888) 553-4122 and follow the prompts to change your PIN. You will need your TD Debit Card handy for this option.
If you do not remember your PIN number and need to reset it, you can do one of the following:
- Visit us at any TD Bank Store with proper ID; check out http://bit.ly/TDStores for a listing of TD Bank Store locations and hours.
- You can call our Banking Specialists 24/7 at 888-751-9000. Once one of our dedicated Banking Specialists verifies your account, we can send you a PIN reminder via mail. PIN reminders sent by mail may take 7-10 business days to receive depending on your postal office.
We hope this helps, Paulo and please let us know if you have any other questions.
Colleen B, Mount Laurel
August 11, 2015 09:00:21 AM