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I need to request information about an account (preferably a statement or something which shows my address) that was closed in August of 2015, but I am currently living in Ireland and there are no TD branches anywhere near me. I need it as proof of financial independence to qualify for financial assistance at university. Is there somewhere I can send a request to?
April 26, 2017 11:23:32 AM
In reply to Niamh, Ireland
Thanks for coming by TD Helps, Niamh! We'll be glad to provide the ways that you can obtain the account statements that you need.
We are happy to inform you that TD Bank retains 7 years of banking history. Since you mentioned that the account is closed, we'd like to confirm that it is required to visit a Store location unless you have an active account with us.
If you have another account with TD Bank that is still active, you may call us and after account verification, we can request a copy be mailed to you. When calling from outside the United States, please dial us direct at 1-856-751-9000 or call Collect with operator assistance from any land line phone by asking the Operator to dial 1-215-569-0518 (if you are able to gain access to a landline).
Please note, you will receive the statement within 7-10 business days.
We hope this helps and let us know if you have any questions, Niamh. Take care and have a good one!
Shanika A, Mount Laurel
April 26, 2017 11:25:16 AM
In reply to Shanika, Mount Laurel
I do not have an active account with TD, and there are no branches here in Ireland. Is there anything I can do?
April 27, 2017 02:39:08 PM
Welcome back, Niamh.
We apologize for any inconvenience however if you do not have any active accounts with TD Bank at this time, you would need to visit a TD Store directly for this information.
You are more than welcome to reach out to a TD Store directly to discuss if there are any alternatives at this time. To review a Location's contact information, please visit here: http://go.td.com/1f9DSJR.
Have a good day.
Megan K, Mount Laurel
April 27, 2017 02:39:22 PM