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After having my bank account with TD for several years, I would like to change my account number for safety's sake. This would involve purchasing new checks, and I have no signed checks floating around that would need to be cashed. Ideally I would also get a new debit card number as well. Does TD provide this service?
Luke, Amherst, MA
February 5, 2015 05:30:46 PM
4 people recommended this |
In reply to Luke, Amherst, MA
Thank you for joining us on TD Helps, Luke. We'd be happy to assist you today.
Though you are unable to change your account number, you do have the ability to close your current account and open a new one. When opening a new checking account, you will be issued a new account number and a new debit card.
We invite you to take a look at the different types of checking accounts we offer found here: http://bit.ly/1aDaRqd. You may also take a look at our Checking Selector that will provide a custom recommendation here: http://bit.ly/1vW1xnU.
When you've decided on an account that suits you, we recommend contacting us directly for the account opening and closing process. You may do so 24/7 by dialing 888-751-9000 and speaking with our Banking Specialists or you may visit a TD Store during lobby hours for help. For TD locations near you and their hours please visit http://bit.ly/TDStores.
Please keep in mind that for account openings that are completed over the phone, a debit card may be issued however it will be sent to the mailing address that we have for you. Typically debit cards take 7-10 business days to arrive to your address depending on your post office. If you feel as though you need a debit card sooner, you may visit a TD Store to receive an instant-issue card.
Upon your account opening, be sure to have a primary form of ID handy (Driver's License, State issued ID, Passport, etc.) as well as your Social Security number.
As you've expressed concern in regars to the security of your account, we invite you to take a look at our Security Center found here: http://bit.ly/1npPddy. Not only does it have our Security Commitment to you as our customer but it includes helpful tips and tools to help safeguard your account.
We hope to hear from you soon, Luke and enjoy your day.
Megan K, Mount Laurel
February 5, 2015 05:32:30 PM
ii would like change my account number
August 3, 2017 11:50:50 AM
In reply to sheila, hemet
Good afternoon, Sheila and thanks for joining the conversation!
Please note that the above response is still accurate.
In order to change your account number, you would need to close your current checking account, and open a new account.
We recommend referring to the above response from our Friend Megan K. for further instructions.
If you have any additional questions please contact us 24/7 at 888-751-9000.
Have a great day, Sheila!
Alara B, Mount Laurel
August 3, 2017 11:51:27 AM